ATOMSTACK A5 Pro+ Laser Engraver
ATOMSTACK A5 Pro+ Laser Engraver
ATOMSTACK A5 Pro+ Laser Engraver
ATOMSTACK A5 Pro+ Laser Engraver
ATOMSTACK A5 Pro+ Laser Engraver
ATOMSTACK A5 Pro+ Laser Engraver

ATOMSTACK A5 Pro+ Laser Engraver 40W Engraving Cutting Machine for Wood Metal 410*400mm

Sku:3705-014290-02U0A
$349.99
Plug:
GENERAL RETURN POLICY

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it, or refund to you. You are eligible for a REFUND or EXCHANGE which are subject to the below terms:
All Items are eligible for return and would be processed if conditions are met.
You are always required to ship back the items by following the shipping instruction:
Please contact our customer services at official@atomstack.com for return or exchange approval, and the product-related return address and a RETURN AND EXCHANGE POLICY (RMA) form. Items returned to our warehouse without a valid RMA form will not be processed.

Conditions
If you receive a product that is defected, malfunctioning, or sent with wrong item, your return or exchange will be free of charge.
If you would like to return or exchange your purchased item for your own reason, you will be responsible for the costs of the shipping fee to and from our warehouses.
Transaction fee of PayPal, which is 4.4% of the total amount of your original order. PayPal may change its transaction fee rate, we will use the rate when your order was placed.

REFUND POLICY
In order to be eligible for a refund, you have to return the product within 30 days of your purchased item(s) was delivered to you. If the product is damaged in any way, or you have initiated the return after 30 days have passed, you will not be eligible for a refund.
In order for the product to be eligible for a Refund, make sure these conditions are met:
Product must be returned in its original packaging
Product must have the receipt or proof of purchase
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase within 2 - 7 business days after returning has been processed.

EXCHANGE POLICY
Products can be exchanged for a different product in the same product line (laser engraver, accessory), provided that such product is available. Customers are allowed to exchange for item within 30 days. Exchanges exceeding 30 days will not be processed.
In order to be eligible for exchanges make sure that these following conditions are met:
Product must be returned in its original packaging
Product must have the receipt or proof of purchase
You are required to ship back the product for the item to be inspected and replaced.
You exchanged product will be processed Once items are received and conditions confirmed.
If you select an item with a higher value compared to the item you are exchanging, we will ask you to pay the price difference. In case the value is lower, we will refund you with the difference.
You are given the rights to exchange the item, Two times. Provided that all conditions in Exchange Policy are met.

Standard One Year Warrenty

    Atomstack warrants a product to be free from defects in workmanship and materials, under normal indoor use and
    conditions, for a period of one year for the original invoice date.
    This warranty is non-transferable and proof of purchase from us or an authorized dealer is required for warranty service.


What Does This Warranty Cover?
We warrant that the Products are free from defects in materials and workmanship under normal use and use in accordance with the respective Product user manual, during the Warranty Period(defined below). Please refer to the Instructions inside each package for a description of proper use and care of the unit.

We agree, at its option during the warrantty period to furnish a refurbished or replacement product of equal value in exchange without charge(except for a fee for handing, packing, and insurance which will be incurred by the customer). Such replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing the model number on the original dated sales receipt.

What Does This Warranty Not Cover?
This Warranty does not cover damages directly or indirectly arising or resulting from or during:

    Damage resulting from misuse, abuse, negligence, accidents, or shipping damage.
    Any condition resulting from incorrect or inadequate maintenance or care.
    Use with another product or other damage or loss suffered by the use or combination of any other item.
    Damages incurred during improper or inadequate maintenance.
    Repairs by an unauthorized service technician.


Open Box & Clearance Items

    Open Box items are products that have damaged packaging or are otherwise not suitable to be sold as new. All items are tested to be working by a member of our team.
    Open Box items come with a 6-month warranty instead of the standard 12 months warranty and are not eligible for any warranty extension offered to new products. We will not accept returns of Open Box items due to cosmetic damage or other non-performance-related issues. All sales of Open Box items are final and not eligible for a return or refund.

lf for some reason the item is defective on arrival, please contact official@atomstack.com  so we can arrange a replacement.
  • Free & Fast shipping, oversea warehouse

  • Contact us 24 hours a day, 7 days a week

  • Simply return it within 30 days for an exchange

Description

Shipping

Reviews

Specifications: 

Product model ATOMSTACK A5 PRO+ 40W 
Engraving size 410*400mm/16.14*15.75" 
Engraving material wood, bamboo, cardboard, plastic, leather, MDF, slate, lacquered metal, mirror stainless steel
Cutting material cardboard, non-woven fabric, thin wood chips, acrylic, some thin plastic sheets, sponge, MDF, leather
Machine power 40W
Laser output optical power 5-5.5W
Laser wavelength 455±5nm
Engraving accuracy 0.01mm
Focusing method Fixed-focus laser, no focusing
Laser protective cover There is a protective cover on the laser to protect the user's eyes, and there is no need to wear additional protective glasses. At the same time prevent pets from scratching the laser spot
Operating software LaserGRBL, LightBurn, support for Win XP/Win 7/Win 8/XP/Win 10 system
Supported file formats NC, BMP, JPG, PNG, DXF 
Data transfer method USB connection
Power supply International standard power input: 100-240V AC, 50/60Hz output: 12V 5A
Equipment net weight 3.426kg
Packing weight 5.070kg
Equipment size 580*520*270mm/22.83*20.47*10.63" 
Packing size  595*350*130mm/23.42*13.78*5.12"    

 

Precautions:
1. When operating the laser engraving machine, please install the laser protective cover; if it is not installed, you need to wear goggles.
2. Do not touch the laser with your hands, otherwise you may burn your hands.
3. Please avoid strong impact on the machine.
4. It is forbidden for children under 14 years old to use this product, and children over 14 years old need adult supervision.
5. Do not apply the laser directly to any specular reflection object, which may cause injury to the operator or burn the laser. 

Notes:
Due to the different monitor and light effect, the actual color of the item might be slightly different from the color showed on the pictures. 
Please allow 1-3mm measuring deviation due to manual measurement. Thank you for your understanding!

 

 

 

All products (except the ones marked as “pre-sale” in their product titles) you purchase on www.atomstack.com will be delivered to the address of the order you placed within 5 - 10 days, otherwise you are given the right to request a full refund of your order after a postal inspection. You are entitled to own the item(s) delivered to you after the refund.

Custom Duty
We stock most our product mainly in US warehouses and European warehouses, in this case most orders from customers will be fulfilled domestically, so there will be no customer duty needed to be paid by most customers.
However, we also will ship the products from Shenzhen China while the product is out of stock in US and EU warehouses, in this case, we will cover the 100% custom fee for the customer who is located in Europe, otherwise, customer should pay all custom fee by themselves.

Shipping Time Frame

The total time is the sum of the processing time and the delivery time.
Processing time: the time between when you place an order and when we ship it;
Delivery time: the time between when your order has been shipped and delivered to you.

Processing time:
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks and packing for shipment. It will take 2-3 days.

Delivery time:
The time for your item(s) to travel from our warehouse to your destination
Delivery time depends on the addresses of the orders, it normally takes 3 to 7 days for orders to delivered to customers in USA and most European countries with FedEx, UPS, and DHL, and takes about 10 to 15 days with 4PX or other shipping methods.

Delivery Methods
We use FedEx, UPS, 4PX and DHL for delivery.